O p e n     F l o w     


Leadership       Hackathon      Leadership Crisis?        Tele-classes


This is about enabling people in organisations to have deep heart-felt conversations that matter across the organisation (not just within own workteam) about issues of real concern that will help them and the organisation work towards their aspirations and vision. Coaching could be said to be one form of guided conversation; rather than coaching individuals, however, we are more interested in facilitating group conversations with a view of harnessing collective wisdom. We could also call this facilitative leadership.

What we find in organisations are lots of people having lots of meetings, many of which are perceived as quite meaningless and unproductive; what we don't see much of are authentic conversations and communication that really matter. This is the area Conversational Leadership seeks to address. The Japanese refer to the term 'CATCHBALL', from the throwing back and forth of a baseball referring to the two-way nature of communication in forming ideas and policies. The most important aspect of catchball is the catching of the ball, or in communication terms LISTENING.

FACILITATION SERVICES: Based on client needs we facilitate 3 kind of activities:


Related information can be found on the facilitative consulting page.

Leadership       Hackathon      Leadership Crisis?        Tele-classes

Reinventing Your Workplace Hackathon

Shifting your organisation to respond to the demands of the future

You know the workplace needs to keep changing.

  • Are you keeping up?
  • Is your organisation able to adapt to the changes happening around you?
  • Is it responsive to complex, ambiguous and unpredictable circumstances?

Change? But how?
You know that your organisation needs to reinvent itself. Business as usual is no longer adequate. You know you need to change. Yet you’re not quite sure where to go, how to move forward, what to reinvent. What should you change to? And how can you go about it in a way that sticks?

Self-management is often quoted as a feature of the future workplace. Yet you cannot manage self-management, that’s an oxymoron. Moreover you cannot manage the process of shifting to self-management either – the shift itself has to be self-managed.

Shifting at Scale
If you’re a small nimble organisation maybe you can fumble your way through, somehow reinventing the organisation organically. But if your organisation is large, how do you transform your workplace at scale? Turning a tanker around is not easy, so how do you do it?

We can help you start down the right track. Let's start with a Hackathon

Which form of organisation should you turn to? You have heard of many new forms of organising and working, such as Lean, Agile, Responsive, Conscious, Beyond budgeting, Theory U ,Teal, Distributed leadership. But you’re not sure which to turn to. Which way to go? What new system to adopt? Indeed who should choose? How can you get your whole organisation to reinvent itself, in a self-organised way, to reinvent the workplace in a way that is aligned with new ways of working? Especially as the old change management methods don’t work any more (if they ever did).

Open Space Technology enables collaborative innovation to explore new ways forward - at scale across all teams, all departments, across the whole ogranisation. We invite you to participate in a cross-functional conversation exploring change in your workplace to be more innovative: a 2-day Reinventing Workplace Hackathon.

For more information go to the Reinventing Work Hackathon page

Organisational Transformation:

Inviting all affected to staff to co-create transformation together at scale. Check out Caterfly Open Smart Transformation. Go into experimental beta-stage cocoon with a clear beginning and clear end, delineated by a pan-organisational Open Space event at scale.

Check out Caterfly.

 Leadership       Hackathon      Leadership Crisis?        Tele-classes


Are you struggling with leadership talent? Are you getting full staff engagement? Why is leadership credibility at such a low?

Below are group teleconference workshops ('teleclasses') that we offer as part of communication training and people development. For more detail go to workshops.


Many share the view that there is a leadership crisis - yet the implied view is that we need new, better leaders who can lead us out of our current societal, economic and political mess, it's all because we don't have good leaders. But is this really so? Do we really need more heroes, more of the same? Or wouldn't it be better to consider how we all together, collectively, could organise and lead ourselves. We will explore options:

  • How to harness collective or collaborative wisdom
  • Without falling into the group-think trap
  • The problem with remote-control management
  • Alternative approaches to leadership
  • Alternative approaches to followship

You will share some workplace experience with others related to leadership, learn at least one key point or skill. The module is for those who are thinking our current leadership crisis and what can be done.


Leadership       Hackathon      Leadership Crisis?        Tele-classes



This 5 x 1-hour module course is a basic introduction to lean, with a particular focus on how its principles could be applied in your workplace. The course is structured:

  • E-1: GEMBA Management
  • E-2: Zen-jidooka (Total 'Autonomation')
  • E-3: Policy Deployment (Hoshin Kanri)
  • E-4: Introduction to Sociocracy (aka Dynamic Governance)
  • E-5: Lean, Agile and Dynamic organisations

For more detail of the workshop, click on the link E (title above). To view when the teleclasses are scheduled, go to master schedule. To take part please use the registration form for the course or module, as well as to purchase Vouchers.



Open Space Technology is designed to enable participants in large groups to have deep conversations that matter, unleashing co-creativity and inspiration by listening to the hearts and minds of all. The approach is holistic and allows the tacit knowledge of participants and community to be drawn out to resolve highly complex issues. Open Space, based on a 'marketplace' of issues, is largely self-organising. It is also a great innovation and large scale planning tool due to the increase in synchronicity it triggers.

Open Space in Action - example
Open Space - another example
From Originator, Harrison Owen


Gemba Walks also encourages conversations that matter but in a completely different way. Here we're dealing with leaders in an organisation following the organisational, operational or communication flow of their organisation with a view of identifying bottlenecks and blockages which are preventing a smooth achievement of aims. Following the principle of "go see, ask why and show respect" those most in the know in the flow become enabled to articulate some of the key issues, and this allows people to discover better solutions to improve flow.

The Art of Hosting is an approach to leadership that scales up from the personal to the systematic using personal practice, dialogue, facilitation and the co-creation of innovation to address complex challenges. As such AoH applies a combination of the above.

On occasion we may also employ World Cafe, Appreciative Inquiry (AI) or similar approaches (dynamic facilitation, future search, u-presencing) for more structured discussions suitable for solving specific problems collectively, or where time is very limited.

BLOG ( be.open2flow.co.uk)
If you have any question or would like to discuss anything raised, please give us a call or send us an email.
Tel: +44 (0)20 7117 8648  OR  EMAIL  US

Inspiring organisations to be more innovative, engaging hearts and minds holistically, and to create great client & community value with the least effort, cost and harm to ecology
Tel: (+44) 020 7117 8648
email: info@open2flow.co.uk
Fax: (+44) 070 9286 3755

© Copyright 2011 Transcultural Synergy Ltd.  Web design: background images/ideas from www.bryantsmith.com by CC Lic, otherwise inhouse Open 2 Flow