O p e n     F l o w     
DESIGNING  ORGANISATIONS  TO  CO-CREATE  THE  FUTURE       
INSPIRATION      •      INTEGRATION      •      INNOVATION  


TELE-COURSE (and Modules) A:

INTRODUCING LEAN-FLOW THINKING

(LEAN-FLOW  MANAGEMENT)

This 5 x 1-hour module course is a basic introduction to lean thinking, with a particular focus on how its principles may be applied in your workplace. The five modules are:

A: INTRODUCING LEAN-FLOW THINKING

  • A-1: Overview of lean-flow systems
  • A-2: Basics of lean organisations
  • A-3: Relentless waste reduction
  • A-4: Total feedback loops
  • A-5: Empowered problem-solving
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You will share some workplace experience with others related to lean-flow systems, as well as learn several key points or skills. The course is for those who want an overview of lean-flow systems thinking, and who are possibly looking for ways to cut costs, increase productivity or improve sustainability in their organisations.

For the latest course and module dates please refer to the Master Schedue page. To register and pay for any course or module please go to the Registration page.




DESCRIPTION OF EACH MODULE

A-1:  OVERVIEW OF LEAN-FLOW SYSTEMS

Brief introduction to lean flow systems:

  • Starting with the client
  • Establishing value stream
  • Value Stream Mapping
  • creating an evened out pull flow
  • removing waste and imperfections 
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A-2:   BASICS OF LEAN ORGANISATIONS

The basic principles behind lean thinking: The 3 P's: Purpose, Process and People.

  • Purpose: Vision, values, deploying strategy
  • Process: Horizontal pull flow, visualisation
  • People: Engagement, Kaizen, Gemba, team spirit
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A-3:  RELENTLESS WASTE REDUCTION

Forms of disruption to flow:

  • Muda (waste)
  • Mura (unevenness) &
  • Muri (overburden)
  • Eliminating waste
  • 8 wastes overview
  • Evil of all wastes: overproduction/supply
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A-4:  TOTAL FEEDBACK LOOPS

How to build in quality or safety in service/product:

  • Importance of immediate feedback loop systems
  • Pokayokes
  • Andon (Stop cord)
  • Need for internal customer culture and
  • Principle of quick and easy feedback
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A-5:  EMPOWERED PROBLEM-SOLVING

Solving problems pragmatically with people at heart

  • PDCA (Plan-Do-Check-Act),
  • A3 format
  • 8-step process
  • 5 whys and other tools
  • Recurrence prevention vs problem firefighting
  • Common tools = common language across organisation
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Next Step --> B. Total Lean-Flow Operations

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Course Style / Who for:

The five modules collectively form part of this introductory course, but can also each be taken independently. All modules are interactive group teleconference sessions of 1 hour each. They involve peer discussion or practice in small groups (over the phone).

The workshop series and modules are for leaders, managers, executives, workers or personnel in corporations, governement, health, academia, and entreprises; or for consultants, coaches, trainers, faculty and specialists in any organisation who are seeking the relevant expertise or insight.

The workshops are highly interactive, requiring substantial degree of oral input, discussion and practice from participants in break out groups, either to share experiences from your workplace or practice specific skills being learned. You may also be asked to consider and share with others how you might apply what you are learning to your workplace. These modules are not suitable for simply listening in, maximum benefit from these workshops will only be gained by full participation. Some supplementary visual support online may be offered, but this is optional and online access is not required during the call.



About the complete Course A:

This course consists of the 5 modules. Each module is self-contained, so can also be taken as a stand-alone without taking the whole course. If you take the whole course, however, there is a discount (see voucher purchase page) on what you would otherwise pay as 5 separate modules. When registering please enter the starting date of the first module A-1.


The 10-hour module follow up telecourse B Total Lean-Flow Operations explores lean-flow in much more detail.


If you have any question or would like to discuss anything raised, please give us a call or send us an email.
Tel: +44 (0)20 7117 8648  OR  EMAIL  US

Inspiring organisations to be more innovative, engaging hearts and minds holistically, and to create great client & community value with the least effort, cost and harm to ecology
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